Appropriate/Inappropriate Use of E-mail
E-mail is ideal for the exchange of quick, “non vital” information or to ask a question. Personal or sensitive issues such as student behavior, academic performance or other problems are best discussed in person or on the phone.
E-mail Is Not Confidential
Special care to protect student privacy is always a top priority. Please be aware that a school cannot guarantee the confidentiality of e-mails. By law, school districts must store all incoming and outgoing e-mails for a year. As part of the district’s public record, e-mails can be subpoenaed in a lawsuit.
Commitment to Communication
Teachers will inform parents at Open House about the best way to communicate with them. While all teachers are required to check their e-mail regularly, they choose how to respond. For example, some teachers will respond by e-mail while others prefer to use the phone.
Follow Up to No Response
If you do not receive a response to your e-mail within two school days, please try to reach the teacher through another means of communication, such as leaving a phone message. Sometimes, the district’s e-mail spam system inadvertently directs mail to junk folders. Or a teacher may be attending a conference.
During the summer, please direct e-mail to the principal.
In an Emergency
Email is not for urgent matters that require immediate attention. Please call the school office in these instances and speak directly to someone who can be of assistance.
Please be cautious about sending attachments, which may contain viruses or require special programs to open and view.
On a Final Note - Responsibilities and Respect
Helping students to develop personal responsibility for their learning is an important goal that sometimes requires the joint effort of teachers and parents working together. We encourage this partnership. At the same time, we recognize that teachers are typically responsible for many students, that they are teaching during the day and often have commitments after school such as helping students, coaching, advising clubs, and preparing for their classes. Teachers are not expected to regularly respond to individual parental e-mail requests for information such as homework assignments that is readily available to students.
If parents are concerned about their child’s performance, please contact the teacher or guidance counselor to discuss this matter.